Returns and refund

  1. "Xizuanwang" should meet or exceed your expectations. However, if for any reason you are not happy with your purchase, we offer the following return policy:
    a. Return or exchange within 30 days of receiving your package.
    b. Send us back the items in brand new condition, rings with tags attached and original packaging.
    c. Items that have been worn, damaged, and/or altered will not be refunded nor exchanged.
    d. All customized items, including customized size, engraved, customized color, are not returnable or exchangeable unless defective.
    e. The buyer will be responsible for the return shipping cost.
    *Please note that Packages returned without consent will not be accepted.
  2. Contact: xizuanwang@hotmail.com